Refund Policy

Below is a clear, professional, and legally cautious Refund Policy specifically designed for digital products with a strict no-refund rule, suitable for DIGI2PLAY.

Refund Policy

Last Updated: January 2026

Thank you for shopping at DIGI2PLAY.
Please read this Refund Policy carefully before making a purchase. By completing an order on https://digi2play.com, you acknowledge and agree to the terms outlined below.

1. Digital Products – No Refund Policy

DIGI2PLAY sells digital products and digital services only, including but not limited to:

Game keys and activation codes
Digital subscriptions
Gift cards
Online gaming and digital services

Due to the intangible and irreversible nature of digital products:

👉 All sales are final.
👉 No refunds, returns, or exchanges are provided once a digital product has been delivered.

This policy applies regardless of whether the digital product has been used, activated, or redeemed.

2. Delivery Completion

A product is considered successfully delivered when it is:

Displayed in the user account dashboard
Sent to the registered email address
Made available via on-site display or download

Once delivery is completed, the transaction is deemed final and non-refundable.

3. Non-Refundable Situations

Refunds will NOT be issued for any of the following reasons:

Change of mind after purchase
Accidental or incorrect purchase
Incompatibility with device, system, platform, or region
Failure to read product description or requirements
Regional, country, or platform restrictions
Publisher, platform, or service provider bans
User error, misuse, or lack of technical knowledge
Failure to redeem or use the product before expiration (if applicable)

It is the customer’s responsibility to verify product compatibility, regional availability, and platform requirements before purchasing.

4. Chargebacks & Payment Disputes

Unauthorized chargebacks or payment disputes after successful delivery are considered a violation of our Terms & Conditions
DIGI2PLAY reserves the right to:
- Suspend or terminate the associated account
- Block future purchases
- Provide transaction and delivery evidence to payment processors

5. Exceptional Circumstances

Refunds may only be considered at DIGI2PLAY’s sole discretion in extremely limited cases, such as:

Duplicate charges caused by a verified system error
Failure to deliver the digital product due to a confirmed technical issue on our side

In such cases, customers must contact support within a reasonable time and provide full order details. Approval is not guaranteed.

6. Legal Compliance

This Refund Policy complies with applicable consumer protection laws governing digital content, including regulations that allow merchants to deny refunds once digital delivery has occurred with customer consent.

By completing a purchase, you expressly agree to waive any right to a refund after digital delivery.